Find the answer, then get back to your task

It helps you compare makeup directions on your own photo and understand practical color, finish, and placement suggestions. Results are visual references, not guarantees.

Use even front lighting, face the camera, keep major facial features visible, and avoid heavy filters. A clear image gives the system more useful visual information.

Diagnosis summarizes visible color and structure directions. Try-on creates a visual reference for a selected makeup look. Both use the same monthly generation allowance.

Camera color, lighting, screen calibration, physical products, and application technique all affect the real result.

Only after you explicitly confirm the photo processing notice and start an upload.

The product is not designed for identity recognition. We do not use uploaded selfies for model training without separate authorization.

Yes. Available delete controls let you remove the original upload and generated result. See the privacy policy for retention and operational details.

Allowance is used when a diagnosis or try-on task is successfully generated. Browsing looks and reading guides do not use it.

The service is designed to return allowance for failed tasks. If the balance does not recover, submit the job ID to support.

Sign in, open your account, and use Manage subscription to access the hosted billing portal. Cancellation stops the next renewal while current-period access remains.

Try a clearer front-facing photo with even light and no beauty filter. If the issue repeats, submit the job ID and a description to support; do not email your selfie.

Wait briefly, refresh the task status, then retry or cancel if those controls are available. Contact support with the job ID if it remains stuck.

Use the support form and include your account email plus any relevant order or job ID. Never include passwords, verification codes, or full card details.